Explore a Career with MainStay Suites

The Mainstay Suites in Fargo is looking for a dynamic experienced individual in hotels that wants a future in the hospitality industry.

ASSISTANT GENERAL MANAGER JOB DUTIES & RESPONSIBILITIES

• Deliver outstanding guest service and financial performance
• Support the General Manager to ensure staff receives proper training for each position, including safety training and standard operating procedures
• Directly oversee Front Office activities
• Inspect guests' rooms, public access areas, and outside grounds for cleanliness and appearance
• Answer patrons' complaints and resolves problems to maintain Guest Satisfaction
• Assist the General Manager with resolving employee issues
• Ensure bank deposits are made daily, including weekends and holidays
• Audit daily reports and processes monthly reports
• Order supplies and equipment as needed and in accordance with company procedures
• Maintain excellent communication with all employees
• Cover shifts in all departments as needed to ensure coverage
• Complete other duties as assigned by the General Manager

Required Skills and Experience

• High school diploma or GED required
• A minimum of one year experience in guest service position, such as Front Desk, at a hotel is preferred
• Highly energetic and motivated individual
• Must have strong leadership skills
• Excellent interpersonal and communication skills with strong customer/client focus essential
• Self-Starter with ability to work independently and as a team
• Strong problem-solving skills
• Excellent written communication skills
• Ability to work in a fast-paced, high pressure environment
• Ability to shift and manage multiple priorities
• Results driven focus and ability to work through to completion in a timely manner
• Adaptable to change

PAY : DOE

Health, dental and vision insurance benefits.

PTO accrual from day one and 401k

Hotel discounts nationally

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