Explore a Career with MainStay Suites

Explore a Career with MainStay Suites
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Assistant General Manager

The Mainstay Suites in Fargo is looking for a dynamic experienced individual in hotels that wants a future in the hospitality industry.

ASSISTANT GENERAL MANAGER JOB DUTIES & RESPONSIBILITIES

  • Deliver outstanding guest service and financial performance
  • Support the General Manager to ensure staff receives proper training for each position, including safety training and standard operating procedures
  • Directly oversee Front Office activities
  • Inspect guests' rooms, public access areas, and outside grounds for cleanliness and appearance
  • Answer patrons' complaints and resolves problems to maintain Guest Satisfaction
  • Assist the General Manager with resolving employee issues
  • Ensure bank deposits are made daily, including weekends and holidays
  • Audit daily reports and processes monthly reports
  • Order supplies and equipment as needed and in accordance with company procedures
  • Maintain excellent communication with all employees
  • Cover shifts in all departments as needed to ensure coverage
  • Complete other duties as assigned by the General Manager

Required Skills and Experience

  • High school diploma or GED required
  • A minimum of one year experience in guest service position, such as Front Desk, at a hotel is preferred
  • Highly energetic and motivated individual
  • Must have strong leadership skills
  • Excellent interpersonal and communication skills with strong customer/client focus essential
  • Self-Starter with ability to work independently and as a team
  • Strong problem-solving skills
  • Excellent written communication skills
  • Ability to work in a fast-paced, high pressure environment
  • Ability to shift and manage multiple priorities
  • Results driven focus and ability to work through to completion in a timely manner
  • Adaptable to change

PAY : DOE

Health, dental and vision insurance benefits.

PTO accrual from day one and 401k

Hotel discounts nationally

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